Terms & Conditions

Terms and Conditions

Welcome to the PhonePlanet website. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases or using our services.

1. Introduction

These terms and conditions apply to the use of the PhonePlanet website and all orders placed through it. By accessing the website, you agree to be bound by these terms, including any future changes.

2. Intellectual Property

All content, including images, logos, and text, are the intellectual property of PhonePlanet or its licensors. You may not copy, distribute, or use any content from the website without express permission.

3. Product Information

PhonePlanet strives to ensure that all product descriptions, images, pricing, and availability information are accurate and up-to-date. However, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information without prior notice.

4. Pricing and Payment

• All prices displayed on the website are in Kuwaiti Dinar (KWD) and are inclusive of any applicable taxes, unless otherwise stated.
• Payment for purchases must be made using the payment methods provided at checkout.
• PhonePlanet reserves the right to change prices at any time without prior notice.

5. Order Processing and Confirmation

• Once an order is placed, you will receive a confirmation email with details of your purchase. This does not mean that the order has been accepted. We reserve the right to accept or decline your order.
• If your order is accepted, we will notify you when it has been processed and shipped.
• If we are unable to fulfill your order, we will notify you and refund any payment made.

6. Shipping and Delivery

• PhonePlanet offers delivery within Kuwait. Shipping fees and estimated delivery times will be provided at checkout.
• We strive to deliver within the estimated timeframe, but we are not responsible for delays due to unforeseen circumstances such as customs clearance, courier issues, or force majeure.
• Customers are responsible for providing accurate shipping details. PhonePlanet is not liable for any errors resulting in failed deliveries.

7. Returns and Refunds

• Customers may return or exchange items within 14 days of receipt, provided the item is in its original condition and packaging.
• To initiate a return, contact our customer support team for instructions. Return shipping fees may apply.
• Refunds will be processed through the original payment method within 7-10 business days of receiving the returned item.
• Items that are damaged, used, or altered are not eligible for return or refund.

8. Warranty

PhonePlanet offers a warranty on select products. Warranty details are provided on the product page or packaging. Warranty claims must be made within the specified period and will be handled according to the manufacturer’s terms.

9. Limitation of Liability

PhonePlanet is not liable for any indirect, special, or consequential damages arising from the use of our website or the purchase of our products. Our liability is limited to the total amount of your purchase.

10. Privacy Policy

We value your privacy and are committed to protecting your personal information. For more details on how we collect, use, and protect your data, please refer to our Privacy Policy.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Kuwait. Any disputes arising from the use of the website or purchases made will be subject to the exclusive jurisdiction of the courts in Kuwait.

12. Amendments to Terms and Conditions

PhonePlanet reserves the right to modify or update these terms and conditions at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review the terms periodically for any updates.